System Online

Bitan Biswas

Software Engineer & Applied AI Engineer

Software Engineer & Applied AI Engineer with 3+ years of experience architecting secure enterprise platforms, building scalable cloud infrastructure, and deploying advanced Agentic AI workflows. Proven success in orchestrating decentralized multi-agent networks, developing Model Context Protocol (MCP) servers, and driving robust CI/CD automation.

Strong foundation in distributed systems, microservices, robust REST API integrations, and cloud-native architectures (Kubernetes, Docker, Terraform, AWS/Azure).

// Experience

Applied AI Engineer @ Avaamo Inc

Jan 2026 – Present
  • Architected Agentic Infrastructure and high-performance MCP (Model Context Protocol) servers, exposing complex REST APIs and enterprise services to AI agents for active execution.
  • Developed autonomous workflows using CrewAI, n8n, and UV for multi-agent collaboration frameworks with minimal human intervention.
  • Refined high-performance RAG Architectures and secure REST API integrations to ensure agents operate seamlessly across disparate cloud environments.
  • Designed and deployed enterprise-grade conversational AI leveraging LLM fine-tuning and advanced prompt engineering.

Software Engineer / Applied NLP @ PwC India

Aug 2023 – Present
  • Architected robust cloud infrastructure using Kubernetes and Terraform for real-time B2B pricing engines, configuring instrumentation with New Relic, OpenTelemetry, and Grafana to analyze traffic patterns and reduce processing time by 25%.
  • Engineered high-throughput automation pipelines using Apache Kafka, applying SRE methodologies to maintain system availability.
  • Implemented comprehensive CI/CD Tooling (GitHub Actions) for reliable deployment of Docker containers and automated load generation profiles.
  • Developed an internal LLM chatbot (GPT, LlamaIndex) for ARIBA workflows, managing complex data schemas and API endpoints.

BIPOC NLP Scholar Apprentice @ Google Kaggle

Dec 2022 – Apr 2023
  • Actively contributed to the NLP-profiler open-source package, enhancing Python libraries for grammar and similarity scoring.
  • Created and maintained automated deployment pipelines (GitHub Actions, CI/CD), reducing runtime by 8% and ensuring high availability.

// Hugging Face Models

BitanBiswas/mentalBert_finetuned

Feature Extraction • Updated Aug 26, 2022

BitanBiswas/mentalBert_finetuned_nostemm

Feature Extraction • Updated Aug 26, 2022

BitanBiswas/Bert_finetuned

Feature Extraction • Updated Aug 7, 2022

BitanBiswas/depression-detection-bert

Feature Extraction • Updated Jul 9, 2022

BitanBiswas/deepD

Feature Extraction • Updated Jun 26, 2022

BitanBiswas/wav2vec2-base-timit-demo-google-colab

Automatic Speech Recognition • Updated May 14, 2022

BitanBiswas/mbert-bengali-ner-finetuned-ner

Token Classification • Updated Feb 14, 2022

// Independent Projects

Library Management System (LLD)

  • Architected a robust Low-Level Design (LLD) for a Library Management System using JWT and OAuth2 for secure tokenisation and authentication.
  • Integrated MongoDB for high-performance NoSQL data storage and designed comprehensive RESTful endpoints for efficient resource management.

Master's Thesis: Depression Detection via NLP

  • Developed advanced depression detection models from aggressively scraped social data utilizing fine-tuned BERT and GPT architectures.
  • Implemented Explainable AI (XAI) techniques to provide human-readable interpretability for model predictions on complex psychiatric text data.

Agentic AI GTM Systems

  • Built autonomous Go-To-Market engines leveraging CrewAI for multi-agent reasoning and n8n for orchestrating autonomous workflows.
  • Decomposed complex REST API structures and JSON schemas to build AI pipelines that allow agents to interact deeply with core business logic.

// Technical Arsenal

  • Languages: Python, Java, JavaScript, TypeScript, Go, SQL
  • AI & Orchestration: MCP Servers, Agent-to-Agent Communication, CrewAI, RAG Architectures, LLM Fine-Tuning
  • Cloud & DevOps: Docker, Kubernetes Admin, Terraform (IaC), AWS/Azure, CI/CD, SRE Methodologies
  • Observability: New Relic, OpenTelemetry, Grafana
  • Integrations: Advanced REST APIs, OAuth2, JWT, MongoDB, Kafka, Microservices

// Education

MSc, Computer Science (Hons) @ St. Xavier's College Kolkata

June 2021 – Aug 2023

BSc, Computer Science (Hons) @ St. Xavier's College Kolkata

June 2017 – Oct 2020